- Free shipping on all orders.
- Most items available for free pick up at a local Bestbuy location.
- Most orders ship via UPS, USPS, or FedEx ground.
- Most orders ship out within 1 to 5 business days and are delivered within 2-10 business days of the order being placed.
- We send out tracking email shortly after the order ships.
- Some shipments may require signature for delivery, but most orders ship with no signature required. If signature is required then the shipper will make up to 3 delivery attempts.
- We are currently unable to ship to the following locations: Alaska, Hawaii, Canada, or Puerto Rico.
- In-home installation or setup is not typically included. Furniture typically requires some assembly.
- Lease Dealz accepts full returns on most products with 5 days of delivery. Mattresses are non-returnable.
- You will be responsible for return shipping costs unless the return is due to a damaged, defective, or incorrect product received.
- To process a return, contact us at firstname.lastname@example.org
Damaged or Defective Orders
Please refuse delivery if your order appears damaged, defective, or incorrect. Once delivery has been refused with the shipper, you will have the option to cancel the order for a full refund, or have a replacement shipped to you at no additional cost. Please notify us as soon as possible if your order is delivered with concealed damaged. Please include a detailed description of the damages or defects along with any additional supporting documents, like part numbers, and pictures, emailed to email@example.com. Once we have received this information, we will file a claim with the shipper or manufacturer on your behalf, and you will be given the option to have a replacement sent or receive full refund.